How can we help?
Search the knowledge base, browse guides and comparisons, or get direct support from our team.
- Categories
- 9
- Knowledge base
- 66 articles
- Email us
- support@lizensa.eu
Popular articles
- How to activate your software license keyStep-by-step instructions for activating Windows, Office, and other software keys purchased from Lizensa.
- License Key Not Working? Troubleshooting ChecklistThe checklist for failed activations: typos, edition mismatch, already-used keys, and the exact fixes per error message.
- Install Office 2019, 2021, or 2024 (Retail) via office.com/setupRedeem your retail Office key at office.com/setup, download the official installer, and activate with your Microsoft account.
- Install Office LTSC or Volume editions with the Office Deployment ToolVolume, MAK and LTSC Office editions are installed from an ISO or with the Office Deployment Tool — not from office.com/setup.
- How MAK activation limits workEach MAK has a fixed number of activations. What counts, how to save activations and what to do when the limit is reached.
Browse by category
- Getting StartedNew to Lizensa? Learn how to purchase, activate, and manage your licenses.
- Microsoft WindowsGuides, tutorials, and troubleshooting for Windows 10, 11, and 12.
- Microsoft OfficeEverything about Office 2021, 2024, and Microsoft 365 licensing and setup.
- Security & AntivirusStay protected with guides on Norton, Bitdefender, Kaspersky, and more.
- Adobe Creative SuitePhotoshop, Lightroom, Premiere Pro, and the full Creative Cloud.
- Orders & DeliveryEverything about placing orders, delivery, and order confirmations.
- Activation & DownloadsHow to download and activate your purchased software.
- Account & SupportManaging your account, contacting support, and refund requests.
- Installation & LicensingInstall, activate, and troubleshoot the licenses and installers delivered with your order.
Guides & comparisons
- Windows 11 Home vs ProCompare Windows 11 Home vs Professional — features, pricing, and recommendations. Find out which edition fits your needs and save up to 85% at Distivo.
- Microsoft Office 2024 vs Microsoft 365Microsoft Office 2024 vs 365 — compare pricing, features, and value. Find out whether a one-time purchase or subscription saves you more money.
- Best Alternatives to Adobe PhotoshopTop Adobe Photoshop alternatives for every budget. Compare GIMP, Affinity Photo, Photopea, and more — with features, pricing, and recommendations.
- Best Operating System for Gaming in 2026Which OS is best for PC gaming? Compare Windows 11, Windows 10, and Linux for game compatibility, performance, and features. Expert recommendations inside.
- Norton 360 vs Bitdefender Total SecurityHead-to-head comparison of Norton 360 and Bitdefender Total Security — detection rates, features, pricing, and performance.
Still need help?
Our activation team is available during business hours.
